This Privacy Policy explains how Shakti Plus (“we,” “our,” “us”) collects, uses, discloses, and safeguards the information you provide when you visit our website, https://shaktiplus.in , or purchase our products. By accessing or using the Site, you acknowledge that you have read and understood the practices described in this Policy. If you do not agree with any part of it, please do not use the Site.
When you browse, create an account, place an order, or contact customer support, we may collect your name, billing and delivery address, e-mail address, phone number, and any information required to process payment, such as masked card details or UPI references. We also record technical data—including IP address, browser type, device identifiers, referring pages, and time-zone settings—through cookies, server logs, and analytics services. In addition, we store information about the items you view or place in your cart, your purchase history, and your marketing preferences whenever you opt in to receive e-mails, SMS, or WhatsApp notifications.
We use this information first and foremost to fulfil your orders: to take payment, arrange delivery, send invoices, and provide shipment tracking. It also enables us to respond to your questions, manage returns or warranty claims, and maintain your account, including saved addresses and order history. Aggregated technical data helps us diagnose errors, improve page performance, and develop new features, while marketing details—collected only with consent—allow us to send offers, product updates, rewards, or review requests. We may additionally process your data to prevent fraud, meet tax and accounting obligations, or comply with court orders; these activities rely on contractual necessity, legitimate interest, consent, or legal obligation under the General Data Protection Regulation (GDPR) or any comparable local law.
We do not sell your personal data. We share only the minimum necessary information with carefully selected partners. Payment gateways such as Razorpay, Stripe, or PayPal receive your checkout details so that they can authorise transactions securely; logistics providers like Shiprocket, Delhivery, Blue Dart, or India Post receive your name, address, and phone number to deliver parcels; e-mail and SMS services send order confirmations and promotional messages on our behalf; and analytics tools such as Google Analytics help us measure site performance. Professional advisers, auditors, or law-enforcement agencies may receive data when required by law or to protect our rights. All partners operate under strict confidentiality agreements, and, where relevant, transfers outside India or the European Economic Area are covered by approved contractual safeguards.
Cookies are small text files placed on your device to remember your shopping cart, language, or currency preferences and to compile anonymous statistics about how visitors use the Site. You may disable cookies in your browser, but doing so can limit core functions such as logging in or completing checkout.
We retain order records for up to six years to satisfy tax regulations. Abandoned carts and marketing leads are deleted or anonymised after twelve months, and closed support tickets after two years, unless a longer retention period is legally required. All data reside on encrypted servers behind firewalls; the Site uses TLS encryption, and database backups are stored in AES-256 encrypted form. Access is restricted by role-based permissions and protected with two-factor authentication. Although we apply industry-standard safeguards, no online transmission or storage method is completely secure, and you use the Site at your own risk.
If you live in a jurisdiction that grants data-subject rights—such as the GDPR in the European Union or India’s forthcoming DPDP Act—you may request access to the personal data we hold about you, ask us to correct inaccuracies, delete your account, restrict or object to certain processing, withdraw marketing consent, or obtain a portable copy of your data. Submit any such request by e-mailing privacy@shaktiplus.in, and we will respond within thirty days.
Our products and Site are intended for adults aged eighteen and above; we do not knowingly collect information from minors. If you believe that someone under eighteen has provided us with personal data, please contact us so that we can delete it promptly. The Site may contain links to third-party websites such as our Instagram or YouTube channels. We are not responsible for the privacy practices or content of those external sites; review their policies before sharing any information.
We may revise this Privacy Policy from time to time. Updates take effect when posted on this page with a new “Last updated” date. If we introduce material changes, we may also notify you by e-mail or an on-site banner.